Satisfait ou rembourséGarantie bonne taille - Learn moreLivraison 6 à 8 semaines
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Help Gravel LS46 Zoom

The answers to your questions

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Where (and how) to maintain your Origine bike

Origine offers you a wide choice of maintenance and repair options for your bike.

With several options now available, you are free to choose the service that best suits you and your pocket, such as Origine-approved bike mechanics, some of whom will even come to your home, alternatively nothing to stop you using your usual LBS (Local Bike Shop); you can also drop your bike off at our factory and we'll repair it for you (following quote), or why not maintain and fettle your bike yourself using our Origine tutorials.

Warranty

- What are our warranty terms?

At Origine, we believe that an exceptional bike deserves an exceptional warranty.
Therefore, each model comes with a lifetime warranty on the frame and a 2-year warranty on the components.

The warranty is managed directly in our factory by our teams. Your point of contact is an expert who will be able to give you an answer or an explanation, decide to send you a component or plan repairs or other work for your bike.

You can find all the information on this subject on the "Warranties" page.



We guarantee you a bike that is perfectly adapted to your size

- Not fully satisfied?

You have 14 days following the reception of your order to change your mind and withdraw.
Send us your request by e-mail or registered letter with signed receipt addressed to our head office, providing your contact details and invoice number.

Returned products must be new, complete and in their original packaging.
This guarantee does not apply to specially designed products, i.e., those not found on our website.
Please refer to our General Terms and Conditions of Sale for more details on the terms of this clause.

If having a bike that fits your image is important to many cyclists, it is also vital that the bike also fits you and that you are well positioned on it. Yet many people neglect this point and irrespective if a novice or a seasoned racer the position on the bike is the guarantee of your comfort and your performance.

When finalising the configuration of an Origine bike, there are several options when choosing the position on your bike.

1- You know what you want:
Choose the frame size, stem length, handlebar width, cockpit height, crank length, and a saddle of the appropriate width. We leave the choice to you.

2- Use our Size Calculator
With just a few, easily determined measurements, it defines the exact dimensions of each component for a bike that will fit you perfectly.

How do you take your own measurements at home?
Watch the explanatory video on our YouTube channel (Embedded link) to learn how.

3- You need some help from our advisors
Validate your order by clicking on "Choose sizes later", one of our technical advisers will call you back within 48 hours.

4- You have a recent bike fit or wish to replicate the settings of your current bike
Select the option "Choose the sizes later" and send us the measurements by email; we will build your bike according to them.

Whatever your choice, one of our technical advisors will systematically call all customers to check measurements before we start production of your bike.

RIGHT SIZE GUARANTEE
All our bikes come with a 1-month CORRECT SIZE GUARANTEE.
If you are not completely satisfied with your position after your initial rides, we will, free of charge, change the bike’s component sizes within one month of delivery of your bike.
See our guarantee conditions here (Link to the Perfect Fit page).

Good to know:
This service is available in all cases, even if you have decided to choose frame and component sizes without using our size calculator.

Women's bikes

At Origine, our policy has never been, and never will be, to produce scaled-down men's bikes for women.
Our guarantee to produce a bike that is perfectly adapted to your size applies equally to women as it does to men. In choosing from 6 different frame sizes, 8 different stem lengths, 3 different crank lengths, a choice of 2 saddle layback options, and more than 10 different stack heights, we can create the perfect combination that corresponds perfectly to your body shape.
And this is possible across the whole range. At Origine, women have just as many choices as men.

How do we ship your Origine bike to you?

Origine bikes are shipped fully assembled and adjusted, you just need to fit the front wheel, the bar (MTB only) and adjust the saddle height.

Then you are good to go.

Find all the information and how we ship on the delivery page.

Shipping costs

Consult the page "Delivery charges" for the delivery charges based on your geographical location.

How to configure your bike

Fully configure your bike to your image and adapt it to your riding style, expectations, budget and body shape and size.

Firstly, start by choosing the model of bike that interests you and add the components that you want including everything from the make and model of drivetrain, the tyres, the frame colour and the saddle type.

With each component choice the visual, technical data sheet, bike weight and total price are automatically updated.
Let your personality and expectations speak for themselves, you can't go wrong as our configurator will not allow you to select components that are not compatible with each other.

I want a colour or decor that are not found in the configurator

Colour:
We believe that a bike that reflects you should do so completely and using our Colors On Demand® custom app you can find the colour scheme THAT YOU WANT.

When finalising your order, simply indicate in the "Comments" box a RAL colour chart number or the reference of any car manufacturer's colour scheme.

Good to know:
- We are not equipped to produce chrome or glitter tints, and unfortunately it is not technically possible to create a computer-generated of the bike with a custom colour scheme.

- The boundary between two colour areas cannot be changed as this requires time-consuming adjustments that cannot be made for a single bike.

Decor:
- For technical reasons, it is not possible to select other decors than those found on our configurator. It is not possible to customise the colour, change the position, add or remove them, or mix them with those of other models than the one initially selected.

Current production lead times

Delivery time for a bike (in weeks) : 6/8
Delivery time for a frameset (in weeks) : 3

If you have chosen a component with a longer delivery time, you will be delivered within one or two weeks from that date.

These lead times are given as an indication only and only come into play once your order, including all the component size choices, has been confirmed and full payment made.
Lead times are subject to production issues and our own suppliers' lead times.
Unfortunately, our technical advisors are unable to reliably inform you of the status of your order prior to the indicated delivery date.

Payment and financing

You can use any of the following to pay for your Origine bike, card or bank transfer.
If French resident you can equally pay by cheque in up to 3 interest-free instalments.

Fully satisfied or fully reimbursed

- Not fully satisfied?

You have 14 days following the reception of your order to change your mind and withdraw.
Send us your request by e-mail or registered letter with signed receipt addressed to our head office, providing your contact details and invoice number.

Returned products must be new, complete and in their original packaging.
This guarantee does not apply to specially designed products, i.e., those not found on our website.
Please refer to our General Terms and Conditions of Sale for more details on the terms of this clause.

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In doubt, a question?
Contact us :
+ 33 (03) 27 88 10 10
Monday to Friday :
9h-12h30, 14h-18h30
Saturday :
9h-12h30, 14h-16h30
Consult the FAQs
Maintenance, warranties, sizes, colors, delivery, deadlines, ... find the answers to your questions below.

Help Gravel LS46

Frame
Origine
Help Gravel
Afficher les options
Front fork
Origine
OGV III out Disc 12x100
Afficher les options
Colours and decals
Masquer
Colour 1
Origine
Yéyé Green
Afficher les options
Varnish
Origine
Gloss
Afficher les options
Paintwork
Origine
Help Black Medium
Afficher les options
Help
Masquer
Assistance
Mahle
X20
Afficher les options
Battery
Mahle
IX 250Wh intube
Afficher les options
Bike computer
Origine
Without bike computers
Afficher les options
Drivetrain
Masquer
Derailleurs
Shimano
GRX 600 1x11s
Afficher les options
Discs
Sram
Centerline 6T/CL
Afficher les options
Cassette
Microshift
XLE11 11-42
Afficher les options
Crankset
Shimano
GRX 600 40D single
Afficher les options
Wheelset
Masquer
Wheelset
Mavic
A423 X20
Afficher les options
Tyres
Schwalbe
G-One Bite Evo TLE 40 Tubeless
Afficher les options
Wheel axles
Origine
Thru Axle levier amovible 100/142
Afficher les options
Cockpit
Masquer
Saddle
Prologo
Scratch M5 AGX Gravel rail Tirox
Afficher les options
Seat post
Ritchey
2B WTD 27,2
Afficher les options
Handlebar
Ritchey
Road Ergomax Comp
Afficher les options
Stem
Controltech
CLS L1
Afficher les options
Bar tape
Velox
Guidoline High Grip 1.5 noire
Afficher les options
Pedals
Origine
Without pedals
Afficher les options
Accessories
Masquer
Bottle cage 1
Origine
No bottle cage 1
Afficher les options
Bottle cage 2
Origine
No bottle cage 2
Afficher les options
Water bottle 1
Origine
No bottle 1
Afficher les options
Water bottle 2
Origine
No bottle 2
Afficher les options
Carrier Rear
Origine
Without rear pannier racks
Afficher les options
Carrier Front
Origine
Without front pannier racks
Afficher les options
Lighting
Origine
Without lights
Afficher les options
Handlebar bag
Origine
No handlebar bag
Afficher les options
Saddle bag
Origine
No saddle bag
Afficher les options
Handlebar bag
Origine
No frame bag
Afficher les options
Top tube bag
Origine
No frame bag
Afficher les options
Price :
3 939 €
Pay in up to 3 interest-free instalments
Weight :
12 520 g
(Size S)

Configure and customise your bike.

Our proprietary configurator gives you the possibility to define for yourself the equipment and the deco of your bike, without any additional cost.

It's very simple, each time you change the drivetrain, wheelset and components, as per your liking, the photo, technical data sheet, bike weight and price are automatically updated. Make your dream bike lighter, more comfortable, choose the gearing options that will allow you to conquer any pass, paint it fluorescent green, or fluorescent whatever…

Let your personality and your criteria speak for themselves, you can't go wrong: our configurator will not allow you to associate components that are incompatible with each other and/or the frame. And if you are still unsure, just call us on +33 (0)3 27 88 10 10 to discuss your build with one of our technical or sales advisers.


Photo gallery

Help Gravel LS46
Help Gravel LS46
Help Gravel LS46
Help Gravel LS46
Help Gravel LS46

Technological benefits

Help

Help

The Origine Help Gravel with e-assist is a top-performing bike, the lightweight e-drive will even let you forget it's there and it has little impact on the rolling resistance. The e-assistance gives you the boost you need to get overcome a steep hill or stay on the wheel of your ride colleagues. Alternatively, should you wish you can leave the e-assist on for all your ride.
New low weight and powerful e-drive motor

New low weight and powerful e-drive motor

The Malhe X20 e-drive is a gem of technology. The hub and crankset are equipped with speed, torque, and cadence sensors, which collect information to adapt the assistance to be as natural as possible. Extremely light, just 3.2 kg for the motor and its battery, the 250Wh battery capacity can be increased with the Range Extender to 435Wh. Fast charge technology that allows it to recover 80% of its autonomy in only 2 hours of charging.
Cutting-edge technology

Cutting-edge technology

The AMC (Automatic Motor Connection) allows you to connect the motor hub very easily and associate it with a classic through-axle. ANT+ connectivity for direct links for example to your GPS via a dedicated application that adapts the level of e-assist as per the difficulty of the terrain, your heart rate and the power you develop.
Hand painnted in our workshops

Hand painnted in our workshops

All Origine forks and framesets are painted in our workshopos in the north of France. We have chosen to use only automotive grade water-soluble paints. The resistance to impact and abrasion is far superior to that of frames painted in Asia and the ecological impact is greatly reduced. Like all Origine framesets, it comes with a lifetime warranty and can be fully customised using our online configurator for you to build in the style, expectations and budget.
Top quality finish

Top quality finish

The Help Gravel is supplied with Origine's top-of-the-range tapered Inset 1"1/8-1.5" headset that has been specifically designed for cyclists seeking precision steering and performance. Sealed high-quality smooth bearings for even more steering precision. Requires little turning effort, friction-free. Assembled in a controlled environment. Top cap (of various sizes: 10, 15 or 25mm) machined from a single alloy block with an O-ring and gasket for a maximum protection and seal. Plus, the seat post clamp is machined from a single alloy block, then anodised for extra strength. The bottom bracket is a standard BB86 (86.5 x 41).
Géométrie

Geometries

S M L XL
ST Seat Tube length 450 480 510 545
TT Horizontal length 535 550 565 585
HT Head tube length 150 175 200 220
HR Fork steerer standard length 230 255 280 300
HR Fork steerer length range From 200 to 250 From 225 to 275 From 250 to 300 From 270 to 305
SA Seat tube angle 74 74 74 74
AH head tube angle 71 71 71 71
CS Chain stays length 429 429 429 429
SK Stack 577 597.5 621.5 640
RE Reach 369.5 378.5 387 401.5
BB BB Drop 78 75 75 75
LE Wheels base 1016 1034 1050 1071.5
RF Fork rake 50 50 50 50
Stem CLS L1
Cyclist size From 158 to 164 From 165 to 170 From 171 to 174 From 175 to 178 From 179 to 182 From 183 to 185 From 186 to 189 From 190 to 193 From 194 to 197
Stem Length 60 80 80 90 90 100 100 110 120
Handlebar width 400 400 420 420 420 420 440 440 440
Crank length 170 170 172.5 172.5 172.5 172.5 175 175 175
Témoignages
Reviews
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Configurateur vélo