Personal data

Origine, in accordance with the legislation in force in France and Europe, ensures the protection, confidentiality and security of the personal data of users of the origine-cycles.com website and its customers while respecting their privacy. This policy informs you about the way in which Origine, its subcontractors and any of its partners process your personal data. Your personal data is stored in France and will not be sold to third parties.

• Customer identity management and authentication
• Order management
• Invoice and collect payments
• Manage order delivery
• After-sales service
• Handling complaints
• Communicating as part of customer management
• Manage requests relating to the rights of data subjects
• Organize direct marketing operations
• Surveying customers or users

Data is kept for the time necessary to fulfil the above-mentioned purposes.

• Identification data: Last name, first name, email address
• Data required to process the order: Postal address for billing and delivery

If you give your consent, we and our partners will deposit cookies, collect and use your browsing data to ensure the smooth operation of the site, personalize your browsing experience, measure traffic and performance, and deliver relevant advertising. You can define your consent at any time by clicking on the "Set" button on the cookies banner. The cookies used are as follows: Essential: We use cookies for site operation and anonymous audience measurement. These cookies do not store any personal data.

• Shopping cart, Country and Language

Advertising: When you leave our site, it is possible to prolong the experience. Cookies enable us to display advertising messages that are relevant and adapted to your centers of interest during your Internet browsing. Thanks to these cookies, we ensure that you only receive non-intrusive messages.

• Facebook: Because you don't visit our site every day, this little piece of code provided by Facebook allows us to continue our exchanges in your news feed.

• Criteo: Criteo studies your browsing history to display targeted advertising.

• Bing: Measure the effectiveness of Bing sponsored campaigns

• Google Ads: Google Ads is the advertising network of the Google search engine. It enables you to create advertising campaigns via a system of ads, and to display these ads in search engine results based on the keywords typed in by Internet users.

Audience measurement: These cookies enable us to detect browsing problems, optimize technical performance, improve site ergonomics, estimate server power requirements and analyze the content consulted. In this way, they enable us to detect numerous points for optimization to improve your experience on the site.

• Google Ads: Google Ads is the advertising network of the Google search engine. It enables you to create advertising campaigns via a system of ads, and to display these ads in search engine results based on the keywords typed in by Internet users.

Advertising and audience measurement cookies can be accepted or refused at any time during your browsing, using the Axeptio module located at the bottom left of your screen. If you refuse these cookies, we will not track your browsing via Google Universal Analytics and we will not offer you personalized advertising on the Internet. If you accept the cookies, we will keep them for 11 months, after which they will be deleted. We will then ask for your consent for all cookies.

The data collected is intended for use by Origine and its subcontractors. Lastly, processed data may be transmitted to the competent authorities, at their request, in the context of legal proceedings, judicial investigations and requests for information from the authorities, or in order to comply with other legal obligations.

You have the right to access, rectify and delete your personal data. You may request the portability of your data. You also have the right to object to the data being processed, or to request that it be limited. You can exercise your rights at any time, and contact the Data Protection Officer by e-mail or at the address below:
Origine Service Client, Gestion des données personnelles, 550 rue Marc Jodot - 59220 Rouvignies.

Any request to exercise your rights must be accompanied by a photocopy of proof of identity. If you are not satisfied with your dealings with Origine, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the supervisory authority responsible for ensuring compliance with personal data protection obligations in France.