Better than just a few “women's” models, the entire range is designed for you.
Origine is the only brand to offer 100% of its range in versions that are fully adapted to women, without compromising on performance.
Thanks to the configurator, all the technologies available to men are also available to women: the same high-end frame technologies, the same component quality, the same high standards, with an almost unlimited choice of colors.
Customize your bike on the configurator, with the help of our Technical Advisors if needed.
Our online posture assessment and custom manufacturing provide you with ergonomics that are perfectly suited to your body type, style, and preferences.
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The answers to your questions
Tips before purchasing
Choosing a bike depends first and foremost on how you ride, your favourite terrain, your riding position and your expectations in terms of comfort and performance.
To help you, the Origine Bike Finder asks you a few questions about your cycling habits and preferences. It then guides you towards the models best suited to your needs.
If you’d like some guidance with your choice, you can also speak to a technical adviser by telephone, via video call or in person at the Rouvignies factory: Book an appointment.
The Gravel is designed for more versatile use. Its geometry and build options mean it can be ridden on both roads and trails.
It also offers greater options for carrying luggage, making it suitable for travel, bikepacking and ultra-distance riding.
All Origine models are designed to be used by both women and men. The entire Origine range is therefore unisex.
In fact, our approach is based on bespoke customisation rather than a specific range. You can adjust many aspects of your bike to suit your body shape: frame size, stem length, handlebar width, crank length, saddle setback and handlebar height.
Carbon fibre generally helps to reduce weight and improve vibration damping. It is particularly suitable when performance and comfort are the top priorities.
Aluminium offers a robust and durable solution, particularly suited to versatile use and travel.
The choice therefore depends above all on how you use your bike, your priorities and your budget.
A bike that’s tailored to your body shape is essential for your comfort, riding enjoyment and performance.
There are several ways to set your bike up:
1/ You already know your settings You can choose the frame size, stem length, handlebar width, handlebar height, crank length and saddle width.
2/ You’d like some guidance Our Size Calculator will recommend the frame size and key components based on a few simple measurements. You can also select the ‘Choose sizes later’ option when placing your order. A technical adviser will contact you within 48 working hours to assist you.
3/ You already have a posture analysis Please also select ‘Choose sizes later’, then send us your posture analysis or the settings for your current bike. We’ll adjust your configuration accordingly.
You can send your posture assessment to our team at: conseils@origine-cycles.com.
Our technical advisers will be able to take your measurements into account to tailor your setup.
The Sport position is designed for regular cyclists and those looking for a more aerodynamic position. The recommended handlebar height is lower.
The Comfort position favours a more upright riding position, particularly for occasional cyclists or those cycling long distances.
As a guide, Origine recommends:
under 1.70 m: 170 mm
from 1.70 m to 1.85 m: 172.5 mm
over 1.85 m: 175 mm
These figures are general recommendations. The appropriate length may also depend on your body type and how you use the product.
Origine does not offer non-standard geometry.
However, you can adjust a number of components to suit your body shape: handlebars, stem, seatpost, saddle, crankset and head tube height.
In accordance with the technical specifications set out in the FAQ, the bikes are designed and guaranteed for a maximum rider weight of 110 kg, including equipment.
The weight shown in the configurator is based on a size S frame.
You should allow for an extra 75 g per size.
Using the configurator, build your bike and then click ‘Save’.
Enter your email address to receive a copy of your configuration.
Log in to your customer portal and go to the My settings section.
No, a complete Origine bike comes with all the components required for it to function properly and safely.
Only the saddle and pedals may be missing from the order.
With the ‘Colour on Demand’ option, you can specify a RAL code or an automotive paint code in the comments section of your order.
Certain finishes, such as chrome or glitter finishes, cannot be produced.
Your bike’s suspension is preset at the factory based on the weight you provided when you created your account.
It is possible to use a trailer with the Gravel Origine models, provided they have compatible axles.
As the Graxx and Trail are lightweight bikes, however, you should take the total load being carried into account.
Only Direct Drive indoor trainers with an integrated cassette and roller models that do not block the wheel axles are permitted.
Models fitted with a clamp, a screw or which exert external pressure on the frame are prohibited.
Only road bikes and gravel bikes are compatible. Mountain bikes and e-bikes are not.
When using the trainer, avoid standing on the pedals and protect the frame from sweat splashes.
Support schemes may vary depending on your region.
We recommend that you check the applicable conditions with your local authority or the relevant public service.
In Europe, electric assistance is limited to 25 km/h.
The motor automatically cuts off assistance when you exceed 25 km/h. You can continue to pedal and ride at a higher speed, but without electric assistance.
Outlet bikes are brand-new bikes, sourced mainly from customer returns or clearance stock.
Appointment with Origine
You can book an appointment directly at the Origine headquarters in Rouvignies, in northern France, to be shown round the showroom, get advice from a technical adviser or test ride the bike of your choice.
It is also possible to test ride Origine bikes at certain trade fairs and events such as Roc d’Azur, Vélo Vert Festival, Pass’Portes, Nature is Bike, Vélo In Paris and Bike Brussels (list not exhaustive).
Click on ‘Cancel or change the appointment’ in the confirmation email you received.
Once you have cancelled the appointment, you will be able to select a new slot from the online calendar.
Payment of the order
You can pay for your order by:
credit card (Visa & MasterCard)
bank transfer
cheque (in France only)
payment in 3, 4 or 12 instalments via Oney, subject to the applicable terms and conditions
Log in to your customer account to check the payment status and any information you may need to settle the balance.
Your invoices are available in your customer account, under the _My orders_ section.
Delivery and deadlines
Origine delivers to many countries worldwide and to France’s overseas departments and regions.
Mainland France / Monaco: €65
Corsica: €95
Réunion: €170
Benelux: €75
Other EU countries: €95
Mainland UK (excluding the islands): €120
Switzerland: €190 (excl. VAT)
Prices may vary depending on the destination and the type of parcel.
The lead times for preparing your order are:
bike: 4 weeks
frame kit: 4 weeks
pair of Prymahl wheels: 2 weeks
accessories: 3 days
These lead times are calculated from the date of full payment confirmation and confirmation of size selection.
If a selected component has a longer lead time, delivery will take place within one to two weeks from the date specified for that component.
Once you have received the dispatch notification, the carrier should normally contact you within 2 to 3 working days. You can track your delivery via the carrier specified in this email.
If you have not heard from them by then, please contact us via our contact form, stating your name and order number.
For collection in person from the factory, you will receive an email when your order is ready. You can then choose your preferred collection slot.
For home delivery, you will receive an email notifying you that your order has been dispatched. The carrier will then contact you to arrange delivery.
Please contact us via the contact form, stating your order number and the changes you would like to make.
Service After-sales service
Please contact our technical advisers on 03 27 88 10 10 or at conseils@origine-cycles.com.
Please quote your order number and specify the change you wish to make.
Whether you can change your order depends on how far along the production process is.
Please contact our team within 30 days of delivery.
Please provide your order number, your telephone number and a description of the issues you’ve encountered.
Our technical advisers will assist you under the Right Size Guarantee.
If the problem is due to wear and tear on a component, you can contact an authorised technician or your usual bike shop.
If the problem is due to a fault with the bike, please contact our team directly so that our after-sales service can assess the situation.
You can contact the after-sales service on +33 3 27 92 32 22 from Monday to Friday between 9.00 am and 5.30 pm.
Would you like to know how the warranty works?
At Origine, we believe that an exceptional bike deserves an exceptional warranty. As such, every model comes with a lifetime warranty on the frame and a two-year warranty on components.
The warranty is managed directly at our factory by our after-sales service teams. Your point of contact is an expert who will be able to provide you with an answer or an explanation, decide whether to send you a replacement part, or arrange for your bike to be serviced.
You can find all the relevant information by visiting the Warranties page.
The phenomenon known as ‘toe overlap’ is not a fault; it can occur depending on frame geometry, crank lengths and shoe sizes.
This occurs when manoeuvring at very low speeds, below 3 km/h. During normal use, this will not occur.
Interview of your bike
Origine frees you from having to rely on a single retail outlet by offering you a wide range of options for maintaining your bike.
Origine works with nearly 400 technicians, also known as Service Centres, some of whom can come to your home.
You can also have your bike serviced by your usual technician or at the Origine factory.
Would you like to have your Origine bike serviced at the factory?
We’d be delighted to offer you a high-quality service at a competitive price.
Origine takes a different approach to mass-produced bikes.
Each bike is designed with your riding style, body type, terrain and budget in mind.
Direct sales and customisation mean we can offer you a high-tech, bespoke bike without going through traditional intermediaries.
The design and development of the bicycles are carried out by our design office in Rouvignies.
Assembly, painting, adjustment and dispatch are carried out at our factory in Rouvignies.
The frames are cast by specialist partners, using moulds designed in-house.
Direct sales cut out the traditional middlemen between the manufacturer and the cyclist.
This gives you direct access to our advisers, the bike configurator, technical information and the ability to track your order.
Origine sells its bikes directly, without a network of retailers.
This approach enables us to maintain direct contact with our teams and to help you choose and customise your bike.
The Origine showroom and factory are located in northern France, near Valenciennes: 550 Rue Marc Jodot 59220 Rouvignies France
UCI approval applies in particular to equipment used by professional cycling teams.
The Fraxion and Axxome models are UCI-approved.
Origine bikes come with:
a lifetime warranty on the frame
a 2-year warranty on components
the Right Size Guarantee
the Satisfaction or Money Back Guarantee
an after-sales service managed directly by our teams
Full terms and conditions are available on our [warranties page](https://www.origine-cycles.com/en-GB/garanties-.
The Right Fit Guarantee means you can cycle with peace of mind on your first few rides.
If, within 30 days of receiving your bike, you’re not happy with your riding position, we’ll replace the necessary components to adjust your bike, at our expense.
You have 14 days from receipt of your order to exercise your right of withdrawal.
Products must be new, complete and in their original packaging. Products specially designed outside the range available on the website are excluded from this provision.
In the event of an accident, the discount applied to the replacement of the frame kit depends on how long ago the original invoice was issued:
less than 6 months: 50 per cent
less than one year: 45 per cent
less than two years: 35 per cent
more than two years: 25 per cent
Origine does not hold sales or take part in Black Friday on its range of bicycles.
The bicycles are made to order and the ranges are not subject to annual model changes. Prices are therefore set to remain consistent throughout the year.
The stated weight of the bicycles is given with a tolerance of ±3 per cent due to manufacturing processes.
For frames, the weight stated corresponds to a size S frame fitted with the headset, axles, seatpost clamp, derailleur hanger and any additional components included in the configuration.
There may be a difference of approximately 20 to 40 g between two frame sizes, depending on the model.
Sponsorship and recruitment
You can tell us about your project, your business and your contact details via our contact form.
You can also attach any documents required to assess your application.
Our team will review your proposal and get back to you if it meets our partnership criteria.
In doubt, a question?
Contact us :
+33 (0)3 27 88 10 10
Monday to Friday :
9h-18h30
Saturday :
9h-16h30
Book an online (videoconference) appointment
with an Origine technical adviser
Our proprietary configurator gives you the possibility to define for yourself the equipment and the deco of your bike, without any additional cost.
It's very simple, each time you change the drivetrain, wheelset and components, as per your liking, the photo, technical data sheet, bike weight and price are automatically updated. Make your dream bike lighter, more comfortable, choose the gearing options that will allow you to conquer any pass, paint it fluorescent green, or fluorescent whatever…
Let your personality and your criteria speak for themselves, you can't go wrong: our configurator will not allow you to associate components that are incompatible with each other and/or the frame. And if you are still unsure, just call us on +33 (0)3 27 88 10 10 to discuss your build with one of our technical or sales advisers.
The Help Gravel Flatbar is a sporty e-bike. With or without e-assist, the Help is a top-performing bike, the lightweight e-drive will even let you forget it's there and it has little impact on the rolling resistance. The e-assistance gives you the boost you need to get overcome a steep hill or stay on the wheel of your ride colleagues. Alternatively, should you wish you can leave the e-assist on for all your ride.
New low weight and powerful e-drive motor
The Malhe X20 e-drive is a gem of technology. The hub and crankset are equipped with speed, torque and cadence sensors, which collect information to adapt the assistance to be as natural as possible. Etremely light, just 3.2 kg for the motor and its battery, the system develops a battery power of 435 Wh and a torque of 65 Nm to climb all hills with ease. Fast charge technology that allows it to recover 80% of its autonomy in only 2 hours of charging.
Cutting-edge technology
The AMC (Automatic Motor Connection) allows you to connect the motor hub very easily and associate it with a classic through-axle. ANT+ connectivity for direct links for example to your GPS via a dedicated application that adapts the level of e-assist as per the difficulty of the terrain, your heart rate and the power you develop.
Hand painted in our workshops
All Origine forks and framesets are painted in our workshops in the north of France. We have chosen to use only automotive grade water-soluble paints. The resistance to impact and abrasion is far superior to that of frames painted in Asia and the ecological impact is greatly reduced. Like all Origine framesets, it comes with a lifetime warranty and can be built using our online configurator to satisfy your style, expectations and budget.
Tech specs
Motor: Mahle X20
Battery: 250Wh
Torque: 65N
Tapered headset: IS52/28.6 - IS52/40
Bottom bracket: PF 86
Seat post: 27.2mm
Max tyre width: 700 x 45mm
Frame material: Alloy 6061 T6 treated
Brakes Front: Flat Mount 160/180 & rear 160/180
Thru-axles: 12x100mm front & 12x142mm rear
Number of bottle cages: 2
Geometries
XS
S
M
L
XL
ST
Seat Tube length
440
450
480
510
545
TT
Horizontal length
520
535
550
565
585
HT
Head tube length
130
150
175
200
220
HR
Fork steerer standard length
215
235
260
285
305
HR
Fork steerer length range
From 185 to 220
From 205 to 240
From 230 to 265
From 255 to 290
From 275 to 300
SA
Seat tube angle
74
74
74
74
74
AH
head tube angle
70.5
71
71
71
71
CS
Chain stays length
429
429
429
429
429
SK
Stack
553
577
597.5
621.5
640
RE
Reach
361.5
369.5
378.5
387
401.5
BB
BB Drop
78
78
75
75
75
LE
Wheels base
1005
1016
1034
1050
1071.5
RF
Fork rake
50
50
50
50
50
Stem TK-278A (semi-integrated)
Cyclist size
From 153 to 162
From 163 to 167
From 168 to 170
From 171 to 174
From 175 to 178
From 179 to 182
From 183 to 185
From 186 to 189
From 190 to 193
From 194 to 197
Stem Length
60
60
80
80
90
90
100
100
110
120
Handlebar width
580
580
580
580
580
Customer reviews
Help Gravel - Shimano GRX 820 1x12v - Prymahl Vega C35 Pro
Arrivée à un tournant de ma vie, j'ai décidé de faire "mon" tour de la France à vélo, l'été dernier . Le bilan : 5100 km, 60 jours, 38 départements, 42000 m de D+, quelques pannes mais rien de grave -
Trop content de mon beau vélo !
Help Flatbar - Shimano GRX810 2x11v - Mavic A423 X20
Quel plaisir de rouler avec mon Origine Help Grave Flatbar !!
Je peux autant rouler sur la route que les chemins, l'utiliser pour aller travailler.
Help Flatbar - Shimano Tiagra - Dt Swiss R500
Je suis tout à fait satisfait de cette acquisition! Notamment :
- choix de la configuration très ouvert. C'est unique!
- rapport qualité prix excellent
- qualité de réalisation irréprochable
- vélo très roulant (assistance utilisée que pour les montées supérieures à 5%)
- autonomie : dans mon cas, je pense qu'elle peut aller jusqu'à 1000+ de dénivelé
Help Road - Shimano 105 - DT Swiss R500
Correspond à mes attentes. Sans ce vélo, je ne sais pas si je n’aurais pas arrêté le cyclotourisme. Très belle finition.
Help Gravel
Correspondant tout à fait à la promesse faite, excellent vélo à assistance électrique, il assiste juste ce qu'il faut.
Help - Shimano SLX - DTSwiss R500
Le processus de commande fonctionne parfaitement, très bon contact également avec les conseillers. Il n’y a vraiment rien à redire sur le conditionnement et le transport. Vélos parfaitement réglés,bien protégés et emballés quasi prêts à être utilisés.
La qualité des vélos est indéniable et leur finition est parfaite. Là je suis un peu sur la réserve, c’est d’une part sur les délais de livraison beaucoup trop longs(presque deux mois et demi) et sur le manque d’informations et le suivi clients un fois la commande passée .
Help Gravel
Léger, je n’ai jamais l’impression d’avoir un VAE entre les mains en mode sans assistance.
L’assistance est bien dosée et on la sent à peine , très fluide et progressive sans agressivité.
J’ai choisi une transmission électrique : un réel plaisir en mode tout auto couplé avec mon Garmin.
Il me donne pleinement envie de refaire du vélo à l’heure de la retraite. Et me permettre sans effort de découvrir les chemins de ma région.
Help Gravel - GRX 400 - A423
Vélo agréable et confortable, presque comme un musculaire , moteur un peu léger et bruyant au niveau 3
Pour le reste, bonne qualité et joli. Bref satisfait de mon achat.
Merci
Help - Ultegra
Ik heb een Origine Help gekocht, helemaal zwart. Hoewel ik in Nederland woon en het er vlak is, staat er altijd wind. Ik ben 69 jaar en heel blij met mijn Help elektrische racefiets die afgemonteerd is met Shimano Ultegra.
Monté en Shimano GRX800 mono-plateau, ce vélo aluminium à assistance légère reste relativement facile à emmener sur le plat au-delà des 25 km/h fatidiques, sans aucune assistance donc... Ce n'est certes pas un cadre carbone, mais l'équilibre rendement/confort est plutôt bien trouvé. Le moteur Mahle X20 est en progrès par rapport à son prédécesseur X35 ; plus progressif, plus facile à doser, ce X20 se révèle toutefois un peu plus bruyant. Globalement, ce Help Gravel répond à mes attentes et me permet d'envisager les cols les plus difficiles sans appréhension.
Help Gravel - Shimano GRX812 1x11v - Mavic A423 X20
Utilisé principalement en bike packing, je suis surpris de l'excellent rendement du Help Gravel LS46 à assistance électrique avec le tout nouveau moteur Mahle X20. Dès la 1ère sortie (4 jours - 510kms - 3600m D+), j'étais satisfait de ce choix de vélo tant il est maniable et précis en trajectoire sur divers types de terrain. De plus, je n'ai utilisé qu'un tiers de l'autonomie de la batterie. J'ai également de nombreux "waouh" de cyclistes avertis ou pas sur l'aspect visuel du vélo et de la discrétion du bloc électrique.
Help Gravel - Shimano Ultegra 11v - Prymahl - Orion e-C35 Pro X20
Mon Help route est arrivé depuis 3 mois et c'est réellement un plaisir renouvelé que de rouler.
A la recherche d'un compromis route et VAE (souvent trop lourd)cela me correspond parfaitement, un vélo avec une assistance pour les moments un peu difficiles et qui reste un vélo avec une dimension sportive.
Cela me permet après 55 ans de continuer à profiter des routes de la Réunion particulièrement difficiles par endroit, tout en continuant d'admirer les paysages.
En tout cas le Help un concept hybride qui peut trouver son public, le tout à un rapport qualité/prix concurrentiel.
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